1. Information we collect
- Order details — name, email, delivery and billing address, and the items in your cart.
- Payment information — handled by our payment provider. We receive confirmation of payment, not your full card number.
- Site usage — basic technical data such as browser type and pages visited, used to keep the store working and improve it.
2. How we use it
We use your information to process and deliver orders, provide customer support, handle returns and refunds, prevent fraud, and — where you have opted in — send you updates about SLIDR.
3. Who we share it with
We share only what is necessary with the providers that run our store: our commerce and checkout platform, payment processors, and shipping carriers. We do not sell your personal information.
4. Cookies
The store uses cookies and similar local storage to remember your cart and keep checkout secure. You can clear or block cookies in your browser, though some parts of the store may then not work.
5. Retention
Order records are kept for as long as needed to support your purchase and to meet accounting and legal obligations. Marketing contacts are kept until you unsubscribe.
6. Your choices
You can ask us to access, correct or delete the personal information we hold about you, or unsubscribe from marketing at any time using the link in our emails. Contact us using the details in your order confirmation email and we will respond as required by applicable law.